Electricity power distributors reduce fraud with Serasa Experian | EDP Brasil

In a scenario of low levels of hydroelectric reservoirs, high tariffs and economic stagnation, distributors have been looking for new ways to avoid business losses, such as committing fraud in the metering of electricity. To combat such fraud, Serasa Experian has worked in partnership with distributors in the sector to make available a monthly list of meters with the highest probability of fraud.

These meters are detected through analysis of behaviors and characteristics of the domicile and of the natural or legal person linked to the register. These analyses generate a list of possible fraudsters that are used by the distributor inspection team and improve the effectiveness of the inspections, generating a greater number of identifications of frauds and anomalies.

The National Electricity Agency (Aneel) estimates that losses in Brazil in the electricity distribution network are responsible for about 15% of all energy purchased by distributors. To decrease this percentage, Serasa Experian uses advanced technologies such as the construction of indicators that identify differentiated profiles of a value decrease on the electricity bills, taking into account the seasonality and the client profile, using Serasa and distributor databases.

"The consumer profile analysis takes into account information such as the neighborhood in which the client resides, the number of people in the family, the consumption profile, among others," explains Mariana Pinheiro, President of the Serasa Experian Decision Analytics Business Unit. "In addition, it is also possible to identify through the analysis of these variables profiles of losses caused by defects in meters, which can be due to obsolescence or technical failures not foreseen in the meter," she says.

Since last year, the government has instituted a law that obliges energy distributors to prove losses to identify what can be passed on as a cost to the consumer, which has increased the efforts for a solution. The transfer can be justified by factors such as damage to the device or non-payment by the consumer. With Serasa Experian technology, we observed increases of over 20% on assertiveness in anti-fraud inspections.

For EDP, the electricity distributor of Alto do Tietê, Vale do Paraíba and Litoral Norte, the implementation of anti-fraud technology makes it possible to identify potential fraudsters. "Frauds also damage the customers who already bear these costs, since the power tariff contemplates the electric losses," explains Michel Itkes, Vice President of Distribution Operations. "Therefore, the fight against this is essential for the company to ensure a quality power supply without significant losses," the executive added.

Press Relations Team

Carolina Pereira

5511 2847-8428 carolina.pereira@br.experian.com

 Economic Indicators, Decision Platforms Based on Analysis, Fraud, Marketing Services, Digital Certification and IT.

Viviane Evangelista

5511 2847-8456 viviane.evangelista@br.experian.com

 Economic Indicators, Consumer Services, Financial Education, Credit Services, Digital Certification, Human Development and IT.

Ana Greghi

5511 2847-9504 ana.greghi@br.experian.com

Economic Indicators, Positive Register, Consumer Services, Financial Education, Credit Services, Digital Certification and IT.

Victoria Bustamante Iturrieta

5511 2847-8426 victoria.iturrieta@br.experian.com

 Executive Manager of Press Relations

Serasa Experian

Serasa Experian is the leader in information services in Latin America to support business decision-making. In Brazil, it is synonymous with solutions for all the stages of the business cycle, from prospecting to collection, giving organizations the best tools. With thorough knowledge of the Brazilian market, it combines the strength and tradition of the Serasa name with the world leadership of Experian. Created in 1968, it merged with the Experian Company in 2007. It provides on-line/real time answers to 6 million consultations per day, helping 500,000 indirect and direct customers to make the best decision at any stage of the business. It is also the largest Certification Authority in Brazil, providing all types of digital certificates and customized solutions for the use of digital certification technology and electronic invoices (NF-e), making business safer, more agile and profitable.

Constantly geared towards innovative information solutions for credit, marketing, digital identity and business, Serasa Experian contributes to the transformation of the information solutions market, with the continuous incorporation of the most advanced intelligent resources and technology.

For more information, visit www.serasaexperian.com.br

Experian

Serasa Experian is part of Experian, the world leader in information services, providing analysis data and tools for customers around the world. The Group assists customers in the management of credit, fraud prevention, targeted marketing campaigns, and in the automation of the decision-making process. Experian also supports individuals in verifying their reports and credit scores and identity fraud protection.

Experian plc is registered on the London Stock Exchange (EXPN) and is in the FTSE 100 index. Total revenue for the financial year ending on March 31, 2014 was US $ 4.8 billion. The company employs around 16,000 people in 39 countries and has its corporate headquarters in Dublin, Ireland and operational headquarters in Nottingham, UK; in California, United States, and in São Paulo, Brazil.

For more information, visit http://www.experianplc.com