EDP extends overdue energy bill negotiation event

Friday 22, March 2019

Repayment can be negotiated at any EDP agency, via the Customer Service Center or on the Company website

EDP, an electrical energy distributor from Espírito Santo, Anyone interested in settling overdue bills can visit their local EDP branch, visit the company website, www.edponline.com.br, or call 0800 721 0707.



As part of the EDP arrangement, customers will be offered special terms to settle outstanding bills, avoiding potential power supply disconnection and credit restrictions.



“In addition to helping families get their finances in order, the initiative is considered an important opportunity for social inclusion and exercising citizenship. We are giving people an opportunity special terms available, up to and including exemption from interest charges and adjustment for inflation and, in some cases, we may even be able to write off some of the debt", said Afonso Celso Ferreira, EDP executive manager.



Anyone wishing to take advantage of the opportunity should visit the EDP Customer Service Center and bring their personal documents (ID card and CPF) and their energy bill. Anyone with a Social Identification Number (NIS) - which proves they are registered with CadUnico - can bring this document along and register for the Electrical Energy Social Tariff, which can reduce electricity bills by up to 65%.



Negotiate without leaving home



EDP already offers online debt payment options. Customers can view payment options for outstanding bills and choose the one that best suits them through the EDP Online website, www.edponline.com.br, or via the EDP Online app, available on all smartphone and tablet platforms. All they need is their installation number and the account holder’s CPF.



Ato help customers sort out any outstanding bills, the company can be contacted via the Customer Service phone number. In this case, the electricity bill account holder should contact customer service and be ready to provide their installation number and personal details (ID and CPF numbers). Calls to 0800 721 0707 are free and the hotline is available 24 hours a day.